Owned and operated by field engineers
Both the owners and all service managers are / were top level field engineers. We know UPS Systems, Batteries, Applications and what quality service looks like. We pride ourselves on service excellence and know how to follow through.
Safety is Priority #1
Jantech’s most important goal is to be the best possible service organization, safely. We employ our own full time Health and Safety Manager. All Jantech field engineers are equipped with: Full Personal Protective Equipment (PPE), Up to date calibrated tools and test equipment that are regularly re-certified, Full compliment of insulated tools and Flame Resistant (FR) uniforms. All Jantech field Engineers are NFPA 70E and OSHA certified, CPR/AED/First Aid Training, Proper Material and Equipment Handling and Safe Driver Training. Ask our competition what they are doing regarding safety. There is a difference.
Being the best, not necessarily the biggest
Jantech’s standard for excellence starts with our field engineers. Our focus on training produces the best service personnel in the industry. Having owners and service managers who are / were top flight performers in the field demands and breeds a staff of field engineers “second to none”. Because of our culture to be the industries best, our average technician tenure is 16 years.
Quality speaks volumes
With our mission to not only preform the highest quality of service but with a great attention to detail, our most important goal is a satisfied customer. We will always go the extra mile to meet or exceed your expectations.
The Jantech 11 Point Check
Anytime a Jantech field engineer visits a client’s site, he will always perform Jantechs’ exclusive 11 point check (with customer approval). Jantech knows that if we have already spent the time to travel to / from a customers site, a minimum set of checks should always be performed on your system. This 11 point check will verify standard system vital signs prior to our departure from your facility.
Real People, Always Ready to Serve
Jantech knows that quality customer service means treating our clients better than ourselves. Your calls will always be greeted by a team member. We will strive to deliver fast and accurate results to your requests. We will never make excuses or fail to meet your expectations. We are always here to serve.
Jantech Locations & Offices
Our History
In 1986, Jantech Services was formed as an independent service provider for UPS systems, batteries and power distribution equipment. From its’ humble beginnings with one office in Tampa, Florida, Jantech has grown into a significant East Coast concern with sales and service coverage from Connecticut to Key West, Florida. We are also partnered with other Companies nationwide to provide support outside of our core locations. With decades of field service experience, it was only natural to evolve into a turnkey provider of new and refurbished power protection equipment. Jantech is a well grounded; financially mature company who continues to grow on a controlled and methodical basis. With the emphasis on being the “best” and not the biggest, we are able to continue to deliver superior solutions and are always willing to “go the extra mile” for our clients.
Our Values
Jantech Services is committed to excellence in the area of customer service.
We will make every effort possible to deliver superior results, by:
- Making our customer needs our first priority
- Challenge personal potential and reward performance
- Be kind to and respect each other, always
- Deliver quality products and service
- Always be unwavering about SAFETY and our environment
Mission Statement
For Jantech to meet our goal of 10² (100%) every time, all the time, we must focus on delivering exceptional customer satisfaction in everything we do. We focus on delivering excellence through our Quality, Honesty, Integrity, Perseverance and Pride. We are enthusiastic about what we do, we demonstrate a positive attitude and we are all 100% accountable for everything we do. 10² is embedded in all of us at Jantech and we strive every day to make your business thrive.
Management Team
Jay Nizborski
President CEOFounded Jantech in Tampa FL. in Oct. 1986
Jay has been in the UPS Service industry since 1979
David Kemp
Southeast Regional Service Manager
Hired: 1991
Since 1991, Dave has helped Jantech with it’s continued growth in technical expertise and service delivery
Brett Eschbach
Northeast Regional Manager
Hired: 1992
Since 1992, Brett continues to set the standard for service excellence in our NE Region
Rene Bowler
Administrative Manager
Hired: 1990
Rene has held every administrative position and has become an invaluable asset in our companies daily operation
David Chatfield
Health and Safety Manager
Hired: 2013
David ensures that Jantech technicians stay current on: OSHA training, NFPA certifications, test equipment and PPE requirements, and customer safety requirements.
Sean Kuchle
IT Manager
Hired: 2011
Sean is the caretaker of all Jantech computerized requirements including computers, network equipment, telecommunications and electronic reporting… just to name a few
Mathew Gillis
Mid-Atlantic Regional Manager
Hired: 2008
His technical experience coupled with his excellent customer service puts our Mid-Atlantic region in good hands.
JANTECH FIELD ENGINEERS
Jantech Services employs over 20 Field Engineers, with a minimum 10 years average experience.
Before hiring, all potential Jantech field engineer candidates undergo an extensive assessment to identify qualifications, strengths and weaknesses. This aids us in only hiring the best candidates available. In addition all potential field engineer candidates undergo a criminal background check, drug screening and MVR check prior to being hired. As Jantech is committed to a drug free workplace, our Field Engineers are subject to random drug testing or per customer request.
All Jantech Field Engineers are NFPA and OSHA certified, factory trained on multiple manufacturers’ equipment, and receive 75+ hours of in-house annual training to insure qualified servicing of your critical equipment.
Because we are an independent service provider, our allegiance is with you, the customer. For that very reason, you can be assured of prompt, professional and dependable service by our GPS dispatched Jantech Field Engineers.
Contact one of our experienced Sales Professionals for details